System Operational

Employee AdminSelf-Service

The central operating system for your workplace. Manage leaves, bookings, expenses, and facility requests with unprecedented speed.

System Maintenance: Workday will be down Sat 10pm-2am

Explore your Workspace

A curated collection of tools and resources designed to streamline your daily operations.

Apply Leave

Plan time off via Workday

Go to Apply Leave

Claim Expenses

Submit to Concur

Go to Claim Expenses

Book Rooms

Meeting spaces

Go to Book Rooms

IT Assets

Laptops & Gear

Go to IT Assets

Global Docs

All policies

Go to Global Docs

Print Setup

Drivers & Help

Go to Print Setup

Courier

Logistics

Go to Courier

Office Guide

WiFi & Pantry

Go to Office Guide

Requesting Support

Before raising a ticket, please review the checklist to ensure you have all necessary information.

Before You Request Support
Complete these self-service steps to speed up the process.
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Escalation Matrix

Who to contact when you need help.

Level 1
2 business days
General Inquiries

For non-urgent requests like access rights, pantry restocks, and info.

Email
admin@company.com
Slack
#admin-help
Level 2
4 business hours
Urgent Support

For blocked workflows, equipment failure, or time-sensitive issues.

Email
urgent@company.com
Hotline
+65 1234 5678
Level 3
Immediate
Emergency

Critical incidents: Safety hazards, power outages, security breaches.

24/7 Ops
+65 9999 9999
Slack
@admin-lead